Appointment Policy

Please arrive at your appointment on time so that the necessary paperwork can be completed and/or updated. We do our best to ensure that your appointment runs on time; however, should we need to cancel or postpone your appointment on short notice, we will make every effort to contact you beforehand. Prior to your appointment, we will inform you of any preparation required before your treatment.

By scheduling an appointment, you are agreeing to our 24 hour Cancellation / No-Show Policy.

Late Policy

Arriving late will deprive you of valuable treatment time. Late arrivals and failure to follow the pre-treatment instructions may result in cancellation of your appointment. If you are going to be late, please contact us immediately at (347) 920-0478 or email hidollfaces@gmail.com. If you are more than 10 minutes late, we reserve the right to reschedule your appointment and charge the cancellation fee of $100 to the credit card on file. This cancellation fee cannot be put towards a future treatment or product.

Cancellation / No Show Policy

At hidollfaces aesthetics we have a 24-hour Cancellation / No Show Policy in place to ensure patients can get in for appointments in a timely manner and to respect our providers’ time. Any appointment that cancels within 24 hours or no shows will have a $100 fee automatically charged to the credit card on file. This cancellation fee cannot be put towards a future treatment or product.

If you are unable to attend your appointment, please contact us immediately at (347) 920-0478 or email: hidollfaces@gmail.com.

We respect our Providers’ time as they are booked out weeks to months ahead, and we have a significant waiting list. Last-minute cancellations do not allow us time to fill those gaps. We appreciate your understanding of our cancellation policy. This will allow the hidollfaces aesthetics team to continue to provide the highest quality service for you and future patients, as well as valuing our team members’ time.

Children Policy

Here at hidollfaces aesthetics, we love babies and children, however, we ask that you please make child care arrangements prior to your appointment. This ensures the safety of your children as well as a relaxing environment for all patients.

Pet Policy

Although we love animals, we ask that you please leave your pet at home during your visit to hidollfaces aesthetics.

Should you arrive to an appointment with a pet that is not a service animal, you will be asked to reschedule your appointment. To avoid any disruption or inconvenience, we ask that you please leave your pet at home.

Thank you for your cooperation and consideration of all our patients.